General Shipping Information
On this page, you will find all relevant information regarding shipping. Additionally, you can calculate your actual shipping costs based on your current shopping cart on this page.
Please note: All desired items must already be in your shopping cart to calculate the shipping costs. Afterward, you only need to select the destination country, and your shipping costs will be calculated and displayed. To calculate the shipping costs, simply click on the “Calculate Shipping Costs” button below or fill out the fields in your shopping cart to have the shipping costs conveniently calculated there.
Please remember that you must place all desired items in your shopping cart to calculate the shipping costs.
Shipping Providers
We ship our goods with various providers to always ensure the shortest delivery time and the best service. Our main provider for parcel shipping is DHL, followed closely by GLS and UPS. For freight shipping, we either use our own transportation methods or our long-standing, professional, and regional logistics partners. This way, we ensure the best, most reliable, and safest shipping method for your location.
Delivery Times
Our goal is to ship orders to our customers as quickly as possible. Ideally, the goods will leave our warehouse on the same day if your order is received by 12 p.m. For freight shipping, we typically need 1-2 business days before the goods leave our warehouse.
Explanation:
Due to the variety of service providers, products, and delivery countries, we unfortunately cannot display all possible combinations here on the page. However, you can view the respective delivery times of your desired items in their product descriptions. Once all items are in your cart, the correct delivery time, including any additional shipping time, will always be displayed on the order completion page—just before the purchase is finalized.
Example
LED Headlight 1 - 2 days delivery time in the product + 1 - 3 days shipping time with DHL = 2 - 5 days to your doorstep.
Tracking
Please remember that with every order you place, you will receive a digital shipping confirmation via email once the goods have been shipped. This email contains a tracking code from the respective shipping provider, allowing you to track your shipment online at any time. We want to ensure that you always receive your package on time and reliably.
Shipping Destinations
We aim to reach all LED enthusiasts and those who want to become one! Therefore, we ship not only within Germany but also across Europe. If your desired shipping destination is not listed, don’t worry! Send us an email with your desired shipping country and full address, and we’ll gladly create a personalized offer for you.
Special considerations for freight delivery
Please note that freight shipping is generally required for deliveries weighing over 70 kg or exceeding specific dimensions. Particularly large deliveries will always be sent securely on a pallet via a freight carrier. We will always notify you by phone or email before proceeding with the freight delivery, allowing you to schedule the delivery at your preferred time. Please ensure that you provide a contact phone number when placing your order so the freight carrier can arrange the delivery with you.
Weight display example
You can see the weight of your delivery by viewing the items in your shopping cart.
Shipping cost calculation
You can calculate the shipping costs based on the items already in your shopping cart. This way, you can easily determine whether an item needs to be shipped via parcel or freight, considering the respective delivery country. You can also start this calculation directly in the shopping cart or view the exact price of the shipping method on the checkout page before finalizing your order. This ensures that you are always informed about the costs involved. Example shipping calculation.
Example shipping calculation